Privacy Policy – byceluna.com

Last updated: 4-12-2026

1. Introduction

byceluna.com (hereinafter: "we", "us" or "our") attaches great importance to the protection of your personal data and respects your privacy. In this privacy policy, we explain what personal data we collect, how we process and secure it, and what rights you have. We act in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.

2. Data Controller

The data controller for the processing of personal data via this website is byceluna.com. For questions about this privacy policy or the processing of your data, please contact us at the email address provided.

3. Collection of personal data

We process personal data that you provide to us when you use our services, such as when placing an order, creating an account, or contacting us. This may include data such as your name, address, email address, telephone number, and payment details. In addition, we automatically collect certain data when you visit our website, including your IP address, browser data, device information, and data about your use of the website. This data is collected via cookies and similar technologies.

4. Purposes of processing

Your personal data will only be processed for legitimate purposes. This includes the performance of agreements, such as processing and delivering orders, handling payments, and providing customer service. In addition, we use your data to improve our services, optimize our website, prevent fraud, and comply with legal obligations. If you have given your consent, we may also use your data for marketing purposes, such as sending newsletters.

5. Legal basis for processing

The processing of personal data takes place on legal grounds, including the performance of a contract, compliance with legal obligations, legitimate interests such as security and optimization of our services, and in certain cases your explicit consent.

6. Retention periods

We do not store your personal data longer than is necessary for the purposes for which it was collected, unless a longer retention period is legally required. For example, certain data may be stored for up to seven years for tax purposes.

7. Sharing of personal data with third parties

Your personal data will only be shared with third parties if this is necessary for the performance of our services. This includes payment providers, shipping partners, and technical service providers. We enter into processor agreements with these parties to ensure an appropriate level of security and confidentiality. Your data will under no circumstances be sold to third parties.

8. Cookies and tracking

We use cookies and similar technologies to ensure the functionality of the website and to improve the user experience. To the extent legally required, we ask for prior consent for the placement of non-functional cookies. You have the option to manage or delete cookies via your browser settings.

9. Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Our website uses secure connections via SSL encryption and we only work with reliable payment methods and partners.

10. Your rights

Under the GDPR, you have various rights regarding your personal data. You have the right to request access to your data, to have it corrected or deleted, to restrict processing, and to object to processing. In addition, you have the right to data portability. If processing is based on consent, you can withdraw it at any time. Requests can be submitted via the contact address we provided, and we will respond within a reasonable period, no later than thirty days.

11. Complaints

If you believe that we are processing your personal data incorrectly or unlawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. International data transfer

In some cases, personal data may be processed outside the European Economic Area. In such situations, we ensure that appropriate safeguards are in place, such as the use of standard contractual clauses approved by the European Commission.

13. Changes

We reserve the right to change this privacy policy at any time. We advise you to consult this policy regularly, so that you are aware of any changes.